We make returning your purchases EASY! If for any reason you are not completely satisfied with your purchase, write us an email at firstname.lastname@example.org listing your name, date of purchase, and product purchased and we will reply with a RMA number. Then return your ONE EMPTY BOTTLE after using the entire contents as directed. You must include any additional bottles you ordered in UNOPENED and RESALABLE condition to be issued a refund. Returned orders with more than a single bottle opened will not qualify for a refund. If your return is missing any bottles you ordered, you will not be eligible to receive a refund. From our experience, we recommend using delivery confirmation to ensure we get your return shipment. After we have confirmed the delivery of your return, it can take up to 7-10 business days to have that refunded to you. Note – it can take up to 7-10 business days for the banks to fund your account.